Terms & Conditions

1. Agreement & Scope

These Terms & Conditions (“Terms”) are a legally binding agreement between you (“you”) and Interview Ignition Pro (“Interview Ignition AI,” “we,” “us,” or “our”), headquartered in Hyderabad, Telangana, India. The Terms govern your access to and use of our website at https://interviewignition.com, our desktop applications, documentation, downloads, referral or affiliate programs, customer communications, and any other product or service that references these Terms (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

The Services are intended for individuals who are at least 18 years old. We may revise these Terms from time to time by updating the “Last Update” date above. Continued use of the Services following any changes constitutes acceptance of the revised Terms. We encourage you to print or save a copy for your records.

2. Our Services

Interview Ignition AI offers local-first desktop software, knowledge bases, onboarding guides, support, and related materials to help candidates prepare for interviews. Information provided through the Services is not intended for distribution or use in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement in that jurisdiction. People who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

The Services are not designed to comply with industry-specific regulations such as HIPAA, GLBA, FISMA, or similar regimes. Do not use the Services in ways that would require such compliance. We may restrict or disable access to certain features when necessary to comply with local requirements.

Local compliance: You are solely responsible for ensuring that your use of the Services complies with all applicable laws wherever you are located.
Device requirements: You must provide compatible hardware, operating systems, network access, and security controls.
Updates: We may push updates, patches, or new versions. Some updates may be required to keep using the Services securely.

3. License Grant

Subject to these Terms and full payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on devices you own or control for your internal purposes.

Activation: Your license may include device or user activation limits.
Updates: We may provide updates; some features may require separate licensing.
Enterprise: Separate terms may apply for volume or enterprise use.

4. License Restrictions

No resale, sublicensing, or hosting as a service.
No reverse engineering, decompilation, or circumvention of technical measures where prohibited by law.
No use to develop a competing product or model training dataset.
No unlawful, harmful, or deceptive conduct in connection with the Software.

5. Ownership

We retain all right, title, and interest in and to the Software, documentation, and associated intellectual property, subject only to the limited license granted herein.

6. Intellectual Property

We own or license all intellectual property rights in the Services, including software, source code, documentation, databases, text, graphics, audio, video, trademarks, service marks, and logos (collectively, the “Content” and “Marks”). The Content and Marks are provided “AS IS” for your personal or internal business use only and are protected by global copyright, trademark, and unfair competition laws.

All Content and Marks remain our property or the property of our licensors.
You may download or print portions of the Content for your internal or personal use only, provided you do not remove proprietary notices.
If you need to use any Content beyond what is allowed here, send a written request to [email protected]. Approval, if granted, is subject to additional terms.

Any unauthorized use of our intellectual property constitutes a material breach of these Terms and automatically terminates your license to use the Services.

7. User Representations

By using the Services, you represent and warrant that:

All information you submit is true, accurate, current, and complete, and you will keep it updated.
You have the legal capacity and authority to enter into these Terms.
You are at least 18 years old and not a minor in your jurisdiction.
You will access the Services only through human interaction (no bots, scripts, or automated means).
You will not use the Services for any illegal or unauthorized purpose.
Your use complies with all applicable laws, rules, sanctions, and export controls.
You are not on any governmental restricted party list and are not in a country subject to embargo.
You will not use the Services if you have previously been suspended or removed by us, unless we provide written consent.

If any information you provide is inaccurate or incomplete, we may suspend or terminate your account and refuse future use of the Services.

8. Account Registration

Certain features may require you to create an account, redeem a license key, or authenticate with a third party. You must keep your credentials secure and are responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access. We may reclaim or change any username that is inappropriate or infringes rights.

9. Purchases & Payment

Fees may apply to certain Services, including one-time licenses, add-ons, or subscription plans. By placing an order, you agree to pay all charges at the prices in effect when the order is placed, as well as any applicable taxes, and you authorize us and our payment processors to charge your chosen payment method.

Payment methods: We process payments through trusted third-party providers and may accept major credit and debit cards, UPI, digital wallets, or other methods shown at checkout. We do not store full card numbers on our servers.
Accurate info: You must provide complete and current billing details (including email address, payment method, and expiration date) and promptly update them when they change.
Taxes & currency: Prices are shown in US dollars unless stated otherwise. You are responsible for all taxes, duties, and currency conversion fees assessed by your payment provider.
Delivery: Downloads, license keys, or account access are typically provided immediately after successful payment via on-screen links or email.
Refunds: Because digital licenses are delivered instantly, all sales are final once access is granted, except where a refund is required by applicable law or we fail to deliver what you purchased. If you experience a material issue, contact [email protected] within seven (7) days and we will work with you in good faith.
Subscriptions: If we offer recurring plans, they will renew automatically until you cancel through your account settings or by contacting support. Cancellations take effect at the end of the current billing period. We do not issue prorated refunds unless required by law.
Order limits: We reserve the right to refuse or limit any order that appears fraudulent, high-risk, or intended for resale.

10. Delivery & Updates

After payment, download links or license keys are provided. We may deliver updates that include bug fixes, improvements, or new features. Some updates may be required to maintain compatibility, security, or compliance, and by using the Services you consent to receive them.

11. Third-Party Services

The Software may interoperate with or provide links to third-party services (for example, payment processors, AI providers, CDNs, or video platforms). Those services are governed by their own terms and privacy policies. We do not control and are not responsible for them, and your use of third-party services is at your own risk.

12. Prohibited Activities

You agree not to:

Collect, scrape, or harvest data or Content without our prior written permission.
Trick, defraud, or mislead us or other users, especially in attempts to obtain sensitive information such as passwords or license keys.
Circumvent, disable, or interfere with security-related features or technical restrictions.
Use the Services to disparage or harm Interview Ignition AI or our reputation.
Use information obtained from the Services to harass, abuse, or harm another person or organization.
Make improper use of our support channels or submit false abuse reports.
Use the Services in any unlawful way, including violating export controls or intellectual property laws.
Engage in unauthorized framing, linking, or creation of competing products based on the Services.
Upload or transmit viruses, malware, spyware, or other destructive code, including excessive spamming or flooding.
Engage in any automated use of the Services, such as bots, scripts, data mining, or similar data gathering tools.
Delete copyright or proprietary notices from any Content.
Impersonate another user or person or use another person’s username.
Reverse engineer, decompile, disassemble, or otherwise try to derive source code from the software, except to the extent allowed by applicable law.
Interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services.
Harass, intimidate, or threaten any of our employees, partners, or users.
Use a buying agent or purchasing agent to make bulk purchases on our behalf without permission.

13. User Contributions

The Services may allow you to submit content to us (for example, feedback, testimonials, survey responses, referral information, or participation in community spaces) (collectively, “Contributions”). Any Contribution you transmit may be visible to us and, if applicable, other users. When you create or make available any Contribution, you represent and warrant that:

Each Contribution is your original work or you have all necessary rights, licenses, and permissions to submit it.
Your Contributions do not infringe any intellectual property, privacy, or publicity rights of any third party.
Your Contributions are not false, misleading, defamatory, obscene, harassing, hateful, or otherwise unlawful.
You have obtained consent from every identifiable individual appearing in the Contribution.
Your Contributions do not contain unsolicited promotions, spam, or commercial solicitations.
Your Contributions comply with these Terms and all applicable laws.

14. Contribution License

By submitting Contributions, you grant Interview Ignition AI a worldwide, non-exclusive, transferable, sublicensable, royalty-free, perpetual, and irrevocable license to host, use, reproduce, disclose, publish, adapt, translate, distribute, perform, display, and otherwise exploit such Contributions for any lawful purpose, including improving the Services. We do not claim ownership of your Contributions, but you acknowledge that we may treat any Contribution as non-confidential.

You remain solely responsible for your Contributions and agree to hold us harmless from any claims arising from them. We may, but are not obligated to, remove or edit Contributions at our discretion.

15. Linked Services & Social Features

The Services may allow you to connect accounts you maintain with third-party platforms (collectively, “Third-Party Accounts”). If you choose to link a Third-Party Account, you authorize us to access and store the information that third party makes available to us, subject to your privacy settings with that provider. We do not control and are not responsible for any content, policies, or practices of third-party platforms. You can disconnect Third-Party Accounts at any time, but previously shared data may remain on our systems as permitted by law.

16. Services Management

We reserve the right, but not the obligation, to:

Monitor the Services for violations of these Terms.
Take appropriate legal action against anyone who violates the law or these Terms, including reporting the user to law enforcement.
Refuse, restrict, or limit access to any portion of the Services, including blocking certain IP addresses.
Remove or disable any files or content that are excessive in size or burdensome to our systems.
Otherwise manage the Services in a manner designed to protect our rights and facilitate proper functioning.

17. Support

We may offer community or email support. Response times are not guaranteed, and support is provided on an “as available” basis. Separate terms may apply for enterprise or priority support engagements.

18. Privacy

We care about your privacy. Our Privacy Policy explains how we process and protect information. By using the Services, you agree to the Privacy Policy and consent to the transfer of your information to India and other jurisdictions where we or our service providers operate. The Privacy Policy is incorporated into these Terms by reference.

19. Term & Termination

These Terms remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services (including blocking specific IP addresses) to any person for any reason or for no reason, including breach of any representation, warranty, or covenant in these Terms or of any applicable law. We may terminate your use or delete your account and any content or information you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account, you are prohibited from creating a new account under your name, a fake or borrowed name, or the name of any third party. Sections that by their nature should survive termination (including Intellectual Property, Warranty Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution) will survive.

20. Modifications & Interruptions

We may change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We are not obligated to update any information. We also reserve the right to modify or discontinue all or part of the Services without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in downtime. You agree that we have no liability for any loss or inconvenience caused by your inability to access the Services during any downtime.

21. Export & Sanctions

You must comply with applicable export control, sanctions, and anti-boycott laws. By accessing the Services, you represent that you are not located in, under the control of, or a national or resident of any country or jurisdiction subject to embargo or other trade sanctions. You agree not to export, re-export, or transfer the Software or related technology in violation of such laws.

22. Governing Law

These Terms and your use of the Services are governed by the laws of India, without regard to conflict of law principles. If you are a consumer located in the European Union, United Kingdom, or another jurisdiction that provides mandatory protections, you retain any rights afforded to you under the laws of your country of residence.

23. Dispute Resolution

Informal negotiations. To speed up resolution and control costs, you and Interview Ignition Pro agree to first attempt to negotiate any dispute, claim, or controversy (“Dispute”) informally for at least thirty (30) days before initiating arbitration or litigation. Written notice of the Dispute must describe the issue and the relief sought and be sent to the contact addresses below.

Binding arbitration. If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Hyderabad, Telangana, India. The proceedings will be conducted in English before a single arbitrator appointed in accordance with the said Act. The arbitrator has exclusive authority to resolve all Disputes regarding the interpretation, applicability, or enforceability of these Terms.

Restrictions. The arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity.

Exceptions. Either Party may seek injunctive or other equitable relief in a court of competent jurisdiction (i) to protect intellectual property; (ii) for allegations of unauthorized use, theft, or privacy violations; or (iii) if arbitration is not permitted by applicable law. In those cases the courts located in Hyderabad, Telangana, India shall have exclusive jurisdiction.

If a court determines that any part of this arbitration section is unenforceable, the unenforceable portion shall be severed, and the rest shall remain in effect.

24. Corrections

There may be typographical errors, inaccuracies, or omissions in the Services, including descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

25. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO REPRESENTATION THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTERVIEW IGNITION PRO AND OUR DIRECTORS, EMPLOYEES, PARTNERS, OR AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, DATA LOSS, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES DURING THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

27. Indemnification

You agree to defend, indemnify, and hold harmless Interview Ignition AI, our affiliates, and all of our respective officers, agents, partners, and employees from and against any losses, damages, liabilities, claims, or demands, including reasonable attorneys’ fees, made by any third party due to or arising out of (1) your Contributions; (2) your use of the Services; (3) your breach of these Terms; (4) any breach of your representations and warranties; or (5) your violation of the rights of a third party. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.

28. User Data

We maintain certain data that you transmit to the Services for the purpose of managing performance. While we perform routine backups, you are solely responsible for all data that relates to your activity using the Services. You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

29. Electronic Communications, Transactions & Signatures

Visiting the Services, sending us emails, and completing forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

30. Miscellaneous

Entire agreement: These Terms and any policies or operating rules posted on the Services constitute the entire agreement between you and Interview Ignition AI.
Severability: If any provision of these Terms is unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions.
No waiver: Our failure to enforce any right or provision shall not operate as a waiver of such right or provision.
Assignment: We may assign our rights and obligations at any time. You may not assign or transfer your rights without our prior written consent.
Force majeure: We are not responsible for any delay or failure to perform resulting from causes beyond our reasonable control.
Relationship: These Terms do not create a partnership, joint venture, employment, or agency relationship between you and us.
Headings: Section headings are for convenience only and have no legal effect.

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