1. What Information Do We Collect?
This notice covers our public website, license fulfillment, referral programs, support inboxes, and the Interview Ignition AI desktop application. We intentionally avoid collecting personal information unless you choose to share it with us.
Personal information you disclose to us. We collect information you voluntarily provide, such as:
- Contact details (name, email address) when you email us or ask for a receipt.
- Order details necessary to fulfill a purchase (e.g., transaction ID, chosen plan).
- Debug logs or screenshots you choose to attach when requesting help.
Sensitive information. We do not request or intentionally process sensitive categories (such as health data, race, union membership, or biometric identifiers) and ask that you do not send them to us.
Payment data. Payments are handled by our payment processors (such as Stripe or Paddle). They process card numbers and security codes directly. We receive only limited billing confirmations (no full card details).
Information collected automatically. When you visit the site, our CDN and hosting partners may log standard technical data (IP address, browser type, basic device info, pages requested, timestamps) to keep the service secure and diagnose outages. We do not use this data to identify you.
Information from third parties. We do not purchase data about you from brokers or advertising networks, and we do not ingest personal data from social platforms.
Google API disclosures. If we integrate with Google APIs in the future, we will comply with the Google API Services User Data Policy (including Limited Use requirements) and will ask for your explicit consent before any data is shared.
2. How Do We Process Your Information?
We process personal information only for clearly defined purposes:
- Provide and manage the Services: issue license keys, deliver downloads, and enable optional referral or affiliate programs.
- Support: respond to questions, reproduce bugs, and ship fixes you request.
- Communications: send transactional notices (receipts, security alerts, critical updates). We do not run marketing newsletters by default.
- Security and fraud prevention: detect abuse, enforce license limits, and protect our infrastructure.
- Legal compliance: retain minimal records necessary to comply with tax, accounting, or regulatory duties.
- Vital interests: act when necessary to help prevent harm (for example, responding to a valid law-enforcement request).
3. What Legal Bases Do We Rely On?
EU / UK. When the GDPR or UK GDPR applies, we rely on: (i) contract performance (to deliver software you purchase); (ii) legitimate interests (to keep services secure and improve them); (iii) consent (when you opt in to optional integrations); and (iv) legal obligations (to maintain essential business records).
Canada. We process data with your express or implied consent, which you may withdraw at any time. In limited cases, we may rely on other lawful bases permitted by Canadian privacy laws (for example, investigating fraud or complying with subpoenas).
Other regions. We only process personal information where local law allows us to do so and always pursue the least intrusive option consistent with providing the Services.
6. Do We Offer AI-Based Products?
Interview Ignition AI primarily runs locally and can work without any AI connection. If you choose to connect an external AI provider (for example, by entering your own API key), your prompts and responses travel directly between your device and that provider. We do not proxy those requests or store their contents.
If we introduce hosted AI features in the future, we will clearly explain what data is processed, which vendors are involved, and how to opt out.
8. How Long Do We Keep Information?
Because the Software processes data on your device, we typically do not retain personal information. For support tickets or transactional emails, we keep information only as long as needed to resolve your request, comply with legal obligations, or maintain accurate financial records. When data is no longer required, it is securely deleted or anonymized.
9. How Do We Keep Information Safe?
We implement reasonable technical and organizational safeguards, including HTTPS, content delivery hardening, code-signing for desktop builds, principle-of-least-privilege access controls, and continuous monitoring for anomalies. Despite these efforts, no system is 100% secure, and we cannot guarantee against all unauthorized access. Please use secure networks and keep your devices patched.
10. Do We Collect Information From Minors?
The Services are intended for adults (18+). We do not knowingly collect or market to children. If we learn that data from a minor has been provided, we will delete it and may disable access associated with that information. Please contact us if you believe a minor has provided data without authorization.
11. What Are Your Privacy Rights?
Depending on your jurisdiction, you may have the right to request access, correction, deletion, data portability, withdrawal of consent, or restriction of processing. You may also object to certain processing based on legitimate interests. Submit requests using the contact methods in Section 16. We will respond as required by law.
12. Controls for Do-Not-Track Features
At this time, no uniform standard exists for handling browser “Do-Not-Track” (DNT) signals, so we do not respond to them. If a standard emerges, we will update this policy accordingly.
13. US State Privacy Rights
Residents of certain US states (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia) may have additional rights to know, access, delete, or opt out of specific processing. We do not “sell” or “share” personal information or engage in profiling that produces significant effects.
Categories collected in the past 12 months:
- Identifiers (Category A): email addresses and, if you provide them, names. (Yes)
- Customer Records (Category B): basic purchase records tied to your email address. (Yes)
- Geolocation (Category G), Biometrics (Category E), Commercial Data (Category D): Not collected.
- Sensitive personal information: Not collected.
To exercise state privacy rights or appeal a decision, email [email protected]. We will verify your identity (for example, by confirming ownership of the email associated with your purchase) before fulfilling requests.
14. Other Regional Rights
- EEA / UK / Switzerland: You may contact your data protection authority if you believe we have processed data unlawfully.
- Canada: You may withdraw consent at any time, subject to legal or contractual restrictions, and may contact the Privacy Commissioner if concerns remain unresolved.
- Australia & New Zealand: This notice satisfies Privacy Act transparency requirements. Contact us to access or correct personal information; unresolved complaints may be raised with OAIC (Australia) or OPPC (New Zealand).
- South Africa: You may lodge complaints with the Information Regulator ([email protected]).
15. Updates to this Notice
We may update this Privacy Policy to reflect changes in law, technology, or our services. The “Effective date” at the top of the page shows when it was last revised. Material changes may be communicated via email or an in-app/banner notice.
16. How to Contact Us
Email: [email protected] or [email protected]
Support-specific inquiries: [email protected]
Postal: Interview Ignition AI — Legal, Hyderabad, Telangana, India.
17. How to Review, Update, or Delete Data
To request access, corrections, portability, or deletion of personal information we maintain about you, please email [email protected] with the subject line “Data Request.” Include the email address used for your purchase or inquiry and describe the action you want us to take. We will verify your identity, respond within the timeframe required by applicable law, and confirm once the request is completed. Authorized agents may submit requests on your behalf if they provide written permission and proof of authority.
7. How Do We Handle Social Logins?
We currently do not offer social login or account linking. If we ever add this functionality, we will only request the minimum profile data required and will update this section before any such feature launches.